Ask within 7 days of paying and you get all of it back. No forms, no questions, and nothing you have saved is deleted.
Last updated September 2026
If Pro is not right for you, tell us within 7 calendar days of your payment and we refund it in full — the whole amount you sent, whichever plan you bought:
This covers your first Pro payment and every later one, monthly or yearly, as long as you ask within 7 days of that particular payment. Upgrading from monthly to yearly is a new payment, so it opens its own 7-day window.
Every plan is bought outright and nothing renews automatically, so there is no subscription to cancel and no risk of being charged again while you decide.
The quickest way is the Request cancellation & refund button on your Billing page. It shows your exact deadline while the window is open, and sends the request with your account details attached.
You can also email support@revlinecar.shop or message WhatsApp +977 9847034195. Include the email on your account and your Support ID (on the account page) so we can find the payment.
You do not have to give a reason. We may ask what went wrong, but an answer is never a condition.
Refunds are returned by the method you paid with — back to the PayPal account or the bank/wallet the transfer came from. Make sure the details you send us match the account you paid from.
We process refunds within 3 business days of confirming the request. How long it then takes to appear depends on your bank or wallet, usually a few more days.
Your account stays on Pro until the refund has actually been sent. We do not take access away while you are waiting for money.
Nothing you have saved is deleted. Every vehicle, service record, receipt, document, and photo stays exactly where it is. The account moves back to Free.
Anything beyond the Free limits — more than one vehicle, more than three glovebox documents — becomes read-only rather than disappearing. You can still view, search, and export it. Add Pro again later and everything unlocks as it was.
Once the window closes we cannot refund that year's payment. Your Pro access continues for the full year you paid for, and nothing is ever charged again automatically.
Two things we will always fix outside the window, because they are our fault, not a change of mind: a duplicate or double payment, and a payment where Pro never activated on your account.
Something else gone wrong? Message us anyway. Policies are for the ordinary cases, and a person reads every message.